EBA hosted workshop "Business Transformation: Customer Orientation"
25.04.2019


Statistics argue: 80-90% of the transformational changes turning into a fiasco.


However, such distinctive features as appointment, customer orientation and strategic flexibility are key components of the development of innovations and values in today's fast-moving VUCA world.


Mykola Takzey and Pavlo Ryzhiy conducted a workshop for members of the European Business Association: "Business Transformation: Customer Orientation".



As continuation of the topic, there will be Business Transformations Bootcamp, which scheduled on June 20-21. During this event, the participants will determine what customer orientation is and how to achieve it, how to become Agile, how to implement a transformational model for your company that consists of goal, customer orientation, speed and innovations. Also, we will make Innovations Checklist for your company.